Binding Arbitration Agreement

1. Introduction

This Binding Arbitration Agreement ("Agreement") is part of the LifeScribe Terms of Service (https://trylifescribe.com/policies/terms-of-service.html) and governs dispute resolution between you and LifeScribe AI Technologies Holdings LLC.

2. Mandatory Binding Arbitration

2.1 Agreement to Arbitrate

You and LifeScribe agree that disputes arising out of or relating to these Terms, our Privacy Policy, your use of the Services, or your relationship with LifeScribe will be resolved through binding individual arbitration rather than in court, except as provided in Section 3.

2.2 Scope

This Agreement applies to disputes including:

• Contract disputes
• Tort claims
• Statutory claims
• Privacy violations
• Data practices
• Billing disputes
• Service issues

3. Exceptions to Arbitration

• Claims that qualify for small claims court
• Requests for injunctive or emergency equitable relief to prevent infringement of intellectual property rights or unauthorized access to the Platform

4. Class Action Waiver

YOU AND LIFESCRIBE WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, REPRESENTATIVE ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, OR ANY OTHER CONSOLIDATED OR REPRESENTATIVE PROCEEDING. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY.

If this class action waiver is found unenforceable for a particular claim, that claim shall be litigated in court rather than arbitration, while all other claims remain subject to arbitration.

5. Arbitration Procedures

5.1 Administrator

American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org.

5.2 Initiating Arbitration

• File a demand with the AAA at www.adr.org
• Send a copy to: hello@trylifescribe.com
• Include a description of the claim and the relief sought

5.3 Arbitration Costs

• Claims under $10,000: LifeScribe pays AAA filing fees unless claim is frivolous
• Claims over $10,000: Fees per AAA Consumer Arbitration Rules
• Each party pays own attorney fees, except where applicable law requires otherwise

5.4 Location

Salt Lake City, Utah, or via telephone or video conference at arbitrator's discretion.

5.5 Governing Law

The Federal Arbitration Act (FAA) and the laws of the State of Utah.

6. Arbitration Rules and Process

6.1 Discovery

Limited discovery as determined by the arbitrator.

6.2 Decision

The arbitrator's decision is final, binding, and may be entered as a judgment in any court of competent jurisdiction.

6.3 Confidentiality

Arbitration proceedings and outcomes are confidential unless disclosure is required by law or necessary to enforce an award.

7. Time Limit for Claims

ALL CLAIMS MUST BE FILED WITHIN ONE (1) YEAR OF WHEN THE CLAIM FIRST AROSE. CLAIMS NOT FILED WITHIN ONE YEAR ARE PERMANENTLY BARRED.

8. Jury Trial Waiver

YOU WAIVE ANY RIGHT TO A JURY TRIAL FOR ALL DISPUTES COVERED BY THIS AGREEMENT.

9. Severability

If any provision of this Agreement is found unenforceable (except the class action waiver in Section 4), the remainder stays in effect. If the class action waiver is found unenforceable for a specific claim, that claim shall proceed in court while all other claims remain subject to arbitration.

10. Right to Opt Out

You have the right to opt out of this Arbitration Agreement within thirty (30) days of creating your LifeScribe account.

To opt out, send written notice to hello@trylifescribe.com with subject: "Arbitration Opt-Out" including:

• Your name
• Your account email address
• A clear statement that you wish to opt out of the Arbitration Agreement

Opting out does not affect any other provision of the Terms of Service.

11. Changes to This Agreement

LifeScribe may update this Agreement from time to time. Material changes communicated via email or in-app notification. Changes do not apply to disputes filed before the effective date of the change.

12. Survival

This Agreement survives termination of your account and your relationship with LifeScribe.

13. Enforcement

LifeScribe's affiliates, officers, directors, employees, and authorized agents are third-party beneficiaries entitled to enforce this Agreement.

14. Relationship to Terms of Service

This Agreement is part of and incorporated into the LifeScribe Terms of Service (https://trylifescribe.com/policies/terms-of-service.html). On matters of dispute resolution, this Agreement controls in case of conflict.

15. Contact

• Email: hello@trylifescribe.com
• Arbitration Agreement URL: https://trylifescribe.com/policies/arbitration.html

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