πŸ”’ Bank-Level Security

Your Stories. Your Privacy. Guaranteed.

Military-grade encryption, HIPAA-compliant storage, and absolute privacy controls. Your memories are protected with the same security standards used by financial institutions and healthcare providers.

Why Privacy Matters for Your Life Story

Your life story contains your most personal memoriesβ€”childhood experiences, family relationships, health journeys, career achievements, and deeply private moments. This isn't just data. These are your experiences, your voice, your legacy.

At LifeScribe, we understand that sharing vulnerable memories requires absolute trust. That's why we've built our entire platform on a foundation of enterprise-grade security and unwavering commitment to your privacy.

Our promise is simple: Your stories are yours. We will never read them without permission, share them without consent, or profit from them in any way. Period.

Six Layers of Security Protection

LifeScribe employs multiple overlapping security measures to protect your data at every stage:

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AES-256 Encryption

All data encrypted at rest using military-grade AES-256 encryptionβ€”the same standard used by the U.S. government for classified information.

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TLS 1.3 Transit Security

Every data transmission uses the latest TLS 1.3 protocol, protecting your stories as they move between your device and our servers.

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AWS Enterprise Infrastructure

Built on Amazon Web Services (AWS), one of the world's most secure and reliable cloud platforms, with 99.99% uptime SLA.

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HIPAA Compliance

Meets HIPAA technical safeguards for healthcare data, including audit logs, access controls, and secure transmission standards.

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Regular Security Audits

Quarterly vulnerability scans, penetration testing, and code reviews ensure we stay ahead of emerging threats.

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Automated Backups

Multiple redundant backups across geographically distributed data centers. Your stories can survive any single point of failure.

How Your Data is Protected

From the moment you record a memory to when family members view it, every step is secured:

1

Recording

Voice recordings encrypted on your device before transmission. Audio never leaves your phone unprotected.

2

Transmission

TLS 1.3 encrypted connection to AWS servers. Impossible for third parties to intercept or read your data.

3

Storage

Data stored in AES-256 encrypted databases with access controls, audit logs, and geographic redundancy.

4

Sharing

You control exactly who sees what. Individual privacy settings for each chapter, with revokable access at any time.

Granular Privacy Controls

Every LifeScribe account comes with comprehensive privacy settings that put you in complete control:

  • Chapter-Level Privacy: Mark individual chapters as private (only you), family-only, or public (via Family Vault link).
  • Selective Sharing: Invite specific family members to view designated chapters. Each person sees only what you choose to share.
  • Revokable Access: Remove someone's access at any time. They immediately lose the ability to view your shared content.
  • Download Controls: Choose whether family members can download chapters or only view them online.
  • Anonymous Viewing: Family Vault viewers don't need accountsβ€”no email harvesting or third-party tracking.
  • Export Your Data: Download all your stories, photos, and recordings anytime. Your data is never held hostage.
  • Account Deletion: Permanently delete your account and all associated data within 30 days. No backups, no recovery, no traces.

Industry Certifications & Compliance

LifeScribe infrastructure meets or exceeds the security standards required by regulated industries:

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HIPAA Compliant
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SOC 2 Type II
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ISO 27001
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PCI DSS
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OWASP Compliant

Certifications apply to AWS infrastructure. LifeScribe follows AWS best practices and undergoes independent security audits quarterly.

How LifeScribe Compares to Other Memoir Services

Not all memoir platforms take security seriously. Here's how LifeScribe stacks up:

Security Feature LifeScribe StoryWorth StoryCorps Generic Journaling Apps
Encryption at Rest (AES-256) βœ“ βœ“ βœ“ βœ—
Encryption in Transit (TLS 1.3) βœ“ βœ“ βœ“ βœ—
HIPAA Compliance βœ“ βœ— βœ— βœ—
Chapter-Level Privacy Controls βœ“ βœ— βœ— βœ“
AWS Enterprise Infrastructure βœ“ βœ“ βœ— βœ—
Geographic Redundancy βœ“ βœ“ βœ— βœ—
Audit Logs (All Access Tracked) βœ“ βœ— βœ— βœ—
No Data Selling (Privacy Policy) βœ“ βœ“ βœ“ βœ—
Permanent Deletion Option βœ“ βœ“ βœ— βœ“
Export All Data Anytime βœ“ βœ“ βœ— βœ“

"As a healthcare professional, I needed a platform that understood privacy regulations. LifeScribe's HIPAA compliance gave me confidence to document my medical career, including sensitive patient care philosophies. I know my stories are protected with the same standards I use for patient records."

Dr. Robert Chen, MD

Retired Cardiologist β€’ 38 Chapters

Privacy & Security Questions

Where is my data stored?

All LifeScribe data is stored on Amazon Web Services (AWS) infrastructure in the United States. AWS provides enterprise-grade security with 99.99% uptime SLA, automated backups, and geographic redundancy. Your data is encrypted both in transit (TLS 1.3) and at rest (AES-256).

Can LifeScribe employees see my stories?

No. LifeScribe employees cannot access your stories without your explicit permission. Customer support can only view your account if you grant temporary access during a support session. We maintain strict access controls and audit logs of all administrative actions.

Do you sell my data?

Absolutely not. LifeScribe will never sell, rent, or share your personal information or stories with third parties for marketing purposes. Your data is yours. We make money from subscriptions, not from selling your information.

What happens if I delete my account?

When you delete your account, all your data is permanently removed from our systems within 30 days. This includes all chapters, photos, audio recordings, and personal information. We cannot recover deleted data, so we recommend downloading your stories before deletion.

Is LifeScribe HIPAA compliant?

Yes. LifeScribe infrastructure meets HIPAA technical safeguards requirements, including encryption, access controls, audit logs, and secure data transmission. Many healthcare professionals use LifeScribe to document their medical careers and patient care philosophies.

Can I control who sees my chapters?

Yes. Every chapter has individual privacy settings. You can mark chapters as private (only you can see), family-only (shared with invited family members), or public (accessible via Family Vault link). You control exactly who sees what.

What certifications does LifeScribe have?

LifeScribe infrastructure is built on AWS, which maintains SOC 2 Type II, ISO 27001, and PCI DSS certifications. We follow industry best practices for secure development (OWASP Top 10 compliance), regular security audits, and vulnerability scanning.

Your Stories Deserve Maximum Protection

Join thousands of members who trust LifeScribe with their most precious memories.

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